About Us
PT Billing Partner's Core Values
At PT Billing Partners our core values are the guiding principles that shape every aspect of our business. They reflect our dedication to providing unparalleled billing services and building strong, lasting relationships with our clients. These values ensure that we consistently deliver exceptional results, foster trust, and support the unique needs of physical therapy clinics.
At PT Billing Partners honesty is the cornerstone of our business. In every interaction, from our initial consultation to ongoing support, we provide straightforward, candid advice and feedback. This commitment to honesty means you can rely on us to be a true partner in your clinic’s success, providing reliable information and ethical practices every step of the way.
Accountability is central to our approach at PT Billing Partners. We take responsibility for every aspect of our work, from the accuracy of claims submissions to the efficiency of payment processing. When you entrust your billing to us, we hold ourselves to the highest standards, ensuring that any issues are addressed promptly and effectively.
Transparency is essential in all of our operations at PT Billing Partners. We maintain open lines of communication, ensuring that you are fully informed about every aspect of your billing process. Our commitment to transparency ensures that there are no surprises, only clear and predictable outcomes that benefit your clinic.
Our customers are at the center of everything we do. At PT Billing Partners, we are committed to providing exceptional service that prioritizes your needs. We understand the unique pressures and demands of running a physical therapy clinic, and we strive to alleviate those burdens. Our team is committed to your satisfaction, working tirelessly to exceed your expectations and help your clinic achieve its financial goals.
We believe that the best results come from working together. At PT Billing Partners, collaboration is at the heart of our service delivery. We work closely with your clinic’s staff to understand your specific needs, challenges, and goals. By fostering a collaborative environment, we develop customized solutions that are tailored to fit seamlessly into your clinic’s workflow.
Our Founders
Heidi Harmon
Heidi is the cornerstone of our billing expertise with nearly three decades of experience in managing billing for therapy clinics. Her extensive knowledge covers all aspects of the billing process, from coding and claims submission to compliance and reimbursement. Heidi’s meticulous attention to detail and commitment to accuracy have helped countless clinics optimize their billing operations and improve their financial health. As your dedicated billing consultant, Heidi is here to provide personalized guidance and support, ensuring your clinic’s billing practices are both efficient and effective.
Josh & Kelley Hale
As the co-founders of PT Billing Partners and seasoned physical therapy clinic owners, Josh & Kelley bring a wealth of firsthand experience to the table. Having navigated the challenges of running a successful clinic, they understand the critical importance of efficient billing practices. Their passion for helping other clinics thrive is the driving force behind PT Billing Partners. By leveraging their deep clinical insights and operational expertise, they ensure that our services are finely tuned to meet the real-world needs of physical therapy clinics.
